10 Tips for Writing Effective Web Copy
By Robyn Short
Anyone who has ever created a Web site for a new business struggles with the question, “How much copy is enough, and when does it become too much?” We all want to sell ourselves, our products, our services, our expertise, etc., but finding the right balance between just enough and overkill can be very challenging.
When it comes to effective copywriting, adopt a less is more approach. Remember that horrible saying, “Why buy the cow when you can get the milk for free?” Well, we remember it because there is some truth to it. Effective copy should give just enough to make someone pick up the phone and call or send an email asking for more, but not so much that their questions are all answered right there on the Web site.
Of course, “less is more” is not the right approach for search engine optimization in which case “more, more, more” is the motto du jour. But, there is a way to accommodate both sides of this argument … concise copy, plus a blog.
10 Tips for Writing Effective Web Copy
- Short & Sweet. Keep your home page copy concise and to the point. Think “headlines” not paragraphs.
- Know Your Buyer. If your buyer is young and groovy, then the copy needs to be snappy and short. If your buyer is a baby boomer, a more thorough description of your product may be appropriate.
- Keywords are Key! Don’t over-complicate your copy with fancy words. What words are your buyers going to google in order to find what they are looking for? Use those exact words in your copy.
- Cater to the Skimmer. Use short paragraphs and headlines to break up your copy. People do not want to have to work in order to learn your business. And trust me, reading is considered work for a lot of people. Make reading your site easy to read by using short paragraphs (one to three sentences) and headlines in bold.
- List It. Use bullets and numbering to allow for quick readability.
- Answer the Question. When people search online they have a question in mind. What is your customer asking? Know your audience as well as you know your product.
- Make it Easy. Your copy should be easy to read. That means a legible font size and minimal scrolling.
- Be a Tease. Don’t give your potential customer everything they need to know right there on your Web site. Make them want more! Give just enough to get them to pick the phone up or send an email. Point of contact is the goal!
- Blogs are Not Optional. Think of search engine optimization as a the cookie monster. Keywords are cookies! Keep your main site copy concise and then blog all about it! Feed your cookie monster all the words it can possibly consume in your blog! The blog is the perfect place to increase your SEO as well as keep your content current and relevant.
- Go pro. If these tips leave your head spinning, you might want to hire a professional. Let’s face it, we can’t all be good at everything. Sometimes hiring a professional is the smartest option. I would never change the oil in my car, build my own deck, or replace my HVAC unit. I would go pro!
Robyn Short is the founder of goodmedia communications, llc. She passionately assists small businesses build and strengthen their brand and gain recognition for their expertise in the marketplace. Contact Robyn at Robyn@goodmediacommunications.com or by phone at 214.240.4503.
